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The Plaza Premium Lounges at KLIA Terminal 1 and Terminal 2 offer a serene environment with plush seating, quiet zones, and sleeping pods. These lounges are perfect for relaxing before a long flight, providing a respite from the busy airport atmosphere.
Ticket purchase: Lounge access can be purchased directly at the airport or online. Online booking is recommended to ensure availability and often comes with discounts.
Walk-in prices vs. pre-booking discounts: Walk-in prices tend to be higher than pre-booked tickets. Booking in advance online can secure your spot and offer discounts and special offers.
Using loyalty programs and credit card privileges: Many credit cards offer complimentary lounge access as part of their benefits. Frequent flyer programs often include lounge access for members. Check with your credit card provider or airline to see if you qualify for these benefits.
Food and beverages: The lounges offer a diverse menu including freshly prepared Asian and continental dishes. Complimentary beverages such as tea, coffee, soft drinks, and draught beer are also provided. The Plaza Premium First Lounge features additional à la carte dining options and an AeroBar serving renowned whiskey, coffee, and tea brands.
Wi-Fi and business services: High-speed Wi-Fi is available throughout the lounges, along with workstations and printing services. Business travelers can also utilize meeting rooms and free local calls to stay connected and productive while waiting for their flights.
Rest and relaxation: The lounges are equipped with comfortable seating areas, sleeping pods, and quiet zones. Shower facilities with complimentary 30-minute usage are available, allowing travelers to freshen up before their flights. The Plaza Premium First Lounge also offers spa and salon services for an additional cost.
Entertainment: Guests can enjoy a variety of entertainment options including TV channels, movies, e-newspapers, and magazines. Some lounges also provide play areas for children, ensuring a pleasant experience for families.
Additional amenities: Charging stations, live flight information displays, baggage storage, and wheelchair accessibility are available in all lounges. Some lounges feature exclusive dining areas and bars, enhancing the overall experience for travelers.
Additional tidbits: Lounges operate 24/7, ensuring availability regardless of your flight schedule. Shower facilities are available on a first-come, first-served basis, with reservations possible at the reception. Vegetarian and gluten-free meal options are readily available upon request.
Lounge access includes complimentary food and beverages, Wi-Fi, shower facilities, comfortable seating, and entertainment options like TV channels and e-newspapers.
Yes, access to Plaza Premium Lounges is available to all passengers regardless of ticket class. Passengers can purchase lounge access either online or at the airport.
Children are allowed in the lounges. Some lounges have play areas for kids, and children under 2 years old can enter for free.
Lounges generally allow access based on the duration purchased (e.g., 3, 6, or 12 hours). Passengers can enter at any time within these durations as long as the lounge is open 24/7.
Lounge access is based on the duration you purchase, so if your flight is delayed, you may need to purchase additional hours if you exceed your initial booking period. It's advisable to check with the lounge staff for specific policies on extending your stay.
Yes, at some lounges, such as the one in Terminal 2, you can access the lounge even if you are arriving, as long as you have a boarding pass for a flight departing or arriving on the same day.
While there isn't a strict dress code, it is recommended to dress in smart casual attire to ensure comfort and a pleasant environment for all guests.
Complimentary draught beer is available, but other alcoholic beverages may incur an additional charge, depending on the lounge location.
Shower facilities are available on a first-come, first-served basis. However, you can make reservations at the lounge reception upon arrival to ensure availability.
You can pay for lounge access using credit cards, online bookings through travel websites, or via loyalty programs. Walk-in payments at the lounge are also accepted.
